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"The Montana
Companies are committed to creating a team of highly skilled
professionals building long-term relationships with our customers and
communities. World class safety, exceptional quality, unmatched service
and maintaining a superior image in our community will continue to be
the foundation of our future."
1. SAFETY
— Number 1 in everything that we do.
a. Everybody goes home the same way they came to work.
b. It is not acceptable for an employee to get injured at
work.
c. You are responsible for your safety and the safety of
your coworkers.
d. “If everyone in the pool is a lifeguard, then no one gets
hurt.”
2. QUALITY
— The Montana Companies are dedicated to performing work correct
the first time.
a. We will be better than our competition.
b. If we do not have time to “do it right the first time”,
how can we possible find time to go back to do it again?
c. We will request customer feedback upon project
completion.
d. Every employee at the Montana Companies is responsible
for quality.
3. SERVICE
– The Montana Companies will provide unmatched service for our products
and work.
a. We are dedicated to conducting ourselves in a professional
manner always.
b. We will go above and beyond our customer’s expectations
to ensure their satisfaction.
c. It is ok to smile.
d. “If we do not take care of our customers somebody else
will.”
4. COMPANY
IMAGE — Perception is often times reality.
a. Every employee at the Montana Companies is a salesman.
b. We will maintain a clean fleet of trucks and equipment.
c. Maintain all work areas in a neat and orderly fashion
(shops, pits, plants, job sites).
d. Be a “Good Neighbor” by staying actively involved in our
community through donations, functions and personal involvement.
e. We will strive to conserve energy and recycle whenever
possible.
5. TEAM
– Develop a “Team” of experts.
a. Our employees are our most valuable resource.
b. Cultivate future leaders of the Company.
c. Set our employees up to succeed through training, coaching and experience.
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